Market Overview:

Market Research Future (MRFR), in its latest report on the mobile unified communication and collaboration services market 2023 discusses the governing forces of the market. An in-depth evaluation of the impact of COVID 19 on the mobile unified communication and collaboration market is revealed in the report. The need for a high degree of protection in telecommunications is effectively meet by mobile unified communication and collaboration services. This is expected to underpin the rise of the mobile unified communication and collaboration services market across the forecast period (2023 to 2032). As per MRFR data, the mobile unified communication and collaboration services market is anticipated to rise at 39.80% CAGR across the study period. The value of the global market of mobile unified communication and collaboration services market is expected to increase from USD 10.62 Billion to USD 155.01 Billion from 2023 to 2032.

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Key Players:

Key Companies in the Mobile Unified Communication and Collaboration Market include

• Microsoft Corporation
• Siemens AG
• IBM Corp.
• Cisco Systems
• NEC Corporation
• Telefonaktiebolaget LM Ericsson
• Mitel Networks Corporation
• Genband LLC

Segmental Outline: 

The segment evaluation of global mobile unified communication and collaboration market is based on solution, service, vertical, and organization size. The solution based segment of the mobile unified communication and collaboration service market are voice solution, conferencing, unified messaging, content, and collaboration. The professional and managed services based segments of the mobile unified communication and collaboration market. The professional service segment based segments of the market are integration and deployment service, accounts for consulting service, and maintenance & support. The organization size-based segments of the mobile unified communication and collaboration market are SMEs and large enterprises are. The vertical-based segments of the mobile unified communication and collaboration market are IT & telecommunication, healthcare, BFSI, retail, media and entertainment, and others.

By type:

• Messaging: This segment includes text messaging, instant messaging, and unified messaging.
• Conferencing: This segment includes audio conferencing, video conferencing, and web conferencing.
• Others: This segment includes desktop sharing, speech recognition, and other communication solutions.

By application:

• BFSI: This segment includes banks, financial institutions, and insurance companies.
• Healthcare: This segment includes hospitals, clinics, and other healthcare organizations.
• Retail: This segment includes retail stores, e-commerce companies, and other retail businesses.
• IT and telecom: This segment includes IT companies, telecom providers, and other IT and telecom organizations.
• Others: This segment includes government agencies, educational institutions, and other organizations.

By deployment:

• On-premises: This segment includes UC&C solutions that are installed and operated on-premises by the organization.
• Cloud-based: This segment includes UC&C solutions that are hosted and managed by a third-party vendor.

By region:

• North America: This region is expected to lead the global mobile UC&C market due to the high adoption of mobile devices and cloud-based services in the region.
• Europe: This region is expected to grow at a significant CAGR during the forecast period due to the increasing demand for UC&C solutions from businesses in the region.
• Asia Pacific: This region is expected to grow at the highest CAGR during the forecast period due to the rising adoption of mobile devices and UC&C solutions in emerging economies in the region.
• Latin America: This region is expected to grow at a moderate CAGR during the forecast period due to the increasing demand for UC&C solutions from businesses in the region.
• Middle East and Africa: This region is expected to grow at a slow pace during the forecast period due to the limited adoption of mobile devices and UC&C solutions in the region.

Regional Outlook:

In North America, the penetration of mobile unified communication solutions in the IT sector due to the ability to provide robust business agility can promote the expansion of the market in the years ahead. These solutions are boosting work flexibility and productivity of enterprises that can promote the expansion of the mobile unified communication market across the study period. In APAC, the presence of internal management and collaboration solution developers across the analysis period is expected to spur the expansion of the market. The growing awareness about benefits of mobile unified communication and collaboration solutions can also promote the expansion of the market in years to come. In EU, the rise of the BYOD (bring your own device) culture is observed to contribute largely to the escalation of the mobile unified communication and collaboration services global market valuation across the study period. The MEA mobile unified communication and collaboration services market can rise at a gradual pace in the years to come. 

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Mobile Unified Communication and Collaboration Market Industry Developments:

January (2023): Cisco Systems announced that it has acquired Acme Packet, a provider of cloud-based session border controllers (SBCs). This acquisition will help Cisco to expand its UC&C portfolio and offer a more comprehensive solution to businesses.

February (2023): Microsoft launched its new Teams Phone app for iOS and Android devices. This app allows users to make and receive calls, send and receive text messages, and access their voicemail from their mobile devices.

March (2023): Avaya announced that it has acquired Radvision, a provider of video conferencing solutions. This acquisition will help Avaya to strengthen its UC&C portfolio and offer a more comprehensive video conferencing solution to businesses.

April (2023): Mitel announced that it has launched its new MiCloud Connect app for iOS and Android devices. This app allows users to access their MiCloud Connect services from their mobile devices, including unified messaging, voice, and video calling.

May (2023): IBM announced that it has launched its new Cloud Pak for Unified Communications. This cloud-based solution provides businesses with a unified platform for voice, video, and messaging.

June (2023): Genband announced that it has launched its new Viomi UC&C platform. This platform provides businesses with a unified platform for voice, video, and messaging, as well as a range of other collaboration features.

These are just a few of the key mobile UC&C market industry developments in 2023. The market is expected to continue to grow in the coming years, as businesses increasingly adopt mobile UC&C solutions to improve communication and collaboration.

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About Market Research Future (MRFR):

Market Research Future (MRFR) is a global market research company that takes pride in its services, offering a complete and accurate analysis with regard to diverse markets and consumers worldwide. MRFR’s approach combines the proprietary information with various data sources to give an extensive understanding to the client about the latest key developments, expected events and also about what action to take based on these aspects.

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